Wildlife Law Enforcement Dispatcher

State of North Carolina - North Carolina Wildlife Resources Commission; North Carolina; On-site; USD 41,000 - 50,000; Full time

Job summary

North Carolina Wildlife Resources Commission seeks a Telecommunicator for the Law Enforcement Division - Telecommunications Center to provide centralized communications for the agency and support public safety around the clock. You will manage radio, phone, and DCIN-based requests, delivering accurate information to officers and agencies across North Carolina.

The role requires experience in a call center or emergency dispatch environment, and DCIN/DCI certification within 120 days of

Qualifications

• Experience answering calls in a call center or communication center environment.
• Must meet education, employment, and training standards to be DC I certified; must be DCI certified or become certified within 120 days of employment.

Responsibilities

• Answer emergency and non-emergency calls from the public and other agencies 24/7.
• Document and disseminate information to Wildlife Officers across districts.
• Provide centralized communications for NCWRC; interpret laws, rules, and program information to the public.
• Coordinate requests for assistance from other agencies and ensure timely action.
• Support DCIN data entry and reference lookups as needed.

Skills

Call center experience

Emergency dispatch

DA/DCIN familiarity

Education

High school diploma or GED

Tools

DCIN

CJ Leads

Job description

North Carolina Wildlife Resources Commission seeks a Telecommunicator for the Law Enforcement Division - Telecommunications Center to provide centralized communications for the agency and support public safety around the clock. You will manage radio, phone, and DCIN-based requests, delivering accurate information to officers and agencies across North Carolina.

The role requires experience in a call center or emergency dispatch environment, and DCIN/DCI certification within 120 days of