Wilderness District Manager - Outdoor Recreation Ops

Outdoor Recreation Hospitality

Ely (MN)

On-site

USD 70,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

Job summary

Outdoor Recreation Hospitality LLC, dba Superior – Kawishiwi- in Minnesota seeks a District Manager to lead the Kawishiwi District within the Boundary Waters region. The role oversees campground operations, training, safety, and guest services to ensure quality visitor experiences.

You will report to the General Manager and drive daily operations, maintenance, and revenue processes while supervising hosts and maintenance staff.

Qualifications

Strong customer service skills in a public-facing environment.
Excellent verbal and written communication abilities.
Flexible, adaptable, and resilient under changing conditions.
Prior personnel management experience is a plus; open to feedback and learning.

Responsibilities

Oversees general operations within an assigned area and ensures compliance with standards.
Supervises and trains hosts and maintenance personnel.
Leads safety tailgate meetings and new hire orientation.
Maintains relationships with staff, government representatives, and visitors.
Handles visitor complaints professionally and resolves issues quickly.
Performs/manual labor tasks and may assist with maintenance duties.
Assists in fee collection, facility maintenance, and water/utility testing as needed.
Maintains records of deposits and revenues; submits reports as directed.
Receives time cards and submits summaries to Operations Manager.
Identifies unsafe conditions and enforces company standards.
Fills in for hosts during breaks and vacations.
Keeps vehicles and equipment clean and in good order.