Outdoor Recreation District Manager – Operations & Guest Experience

Outdoor Recreation Hospitality; Saint Ignace (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Outdoor Recreation Hospitality LLC is seeking a District Manager for the Munising District of Hiawatha National Forest in Michigan. The role leads operations for a cluster of campgrounds, supervises hosts and maintenance staff, and ensures safety, guest service, and compliance with permits.

The District Manager reports to the General Manager in the Operations department and is responsible for training, scheduling, facility maintenance, records, and fee administration.

Qualifications

• Strong customer service skills and public contact.
• Excellent verbal and written communications.
• Flexible, adaptable and resilient.
• Management experience a plus; open to feedback and continuous learning.
• Willingness to work a flexible, full-time schedule including evenings, weekends, holidays.
• Capable of light manual tasks and lifting 20+ lbs.
• Ability to work with minimal supervision and follow instructions accurately.

Responsibilities

• Oversees general operations within an assigned area, ensuring compliance with permits and standards.
• Trains hosts and maintenance personnel and fosters productive relationships.
• Conducts safety briefings and onboarding for new hires.
• Maintains relationships with staff, government representatives, and visitors.
• Handles complaints professionally and resolves issues promptly.
• Troubleshoots operational issues and suggests improvements.
• Performs maintenance tasks and assists with fee collection and recordkeeping.
• Manages deposits, revenues, and reporting as directed.

Skills

Customer service

Communication skills

Flexibility

Leadership experience

Job description

Outdoor Recreation Hospitality LLC is seeking a District Manager for the Munising District of Hiawatha National Forest in Michigan. The role leads operations for a cluster of campgrounds, supervises hosts and maintenance staff, and ensures safety, guest service, and compliance with permits.

The District Manager reports to the General Manager in the Operations department and is responsible for training, scheduling, facility maintenance, records, and fee administration.