Campground Guest Experience Host

Outdoor Recreation Hospitality; Ely (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Job summary

Outdoor Recreation Hospitality LLC, dba Superior – Kawishiwi- invites you to join as a Host, delivering friendly guest service in Minnesota’s Kawishiwi District. The role spans check-in, gate operations, housekeeping, and light retail in a campground setting, with duties across customer service and safety compliance.

Two people often fill the shift; in some locations you may work solo. You must be reliable, able to lift 20 pounds, and willing to work evenings, weekends, and holidays in a

Qualifications

• Strong customer service and excellent verbal and written communication skills.
• Ability to de-escalate challenging situations with guests.
• Basic recordkeeping and money handling experience; strong math aptitude.
• Able to work independently and as part of a team in a fast-paced environment.
• Flexible schedule including evenings, weekends, and holidays; early mornings and peak periods.

Responsibilities

• Provides courteous, helpful customer service and educates guests on rules and facilities.
• Registers campers, collects fees, and sells retail items; manages reservations and check-ins.
• Operates cash register and records revenues using approved forms; maintains logs and data.

Skills

Customer service

Communication

Job description

Outdoor Recreation Hospitality LLC, dba Superior – Kawishiwi- invites you to join as a Host, delivering friendly guest service in Minnesota’s Kawishiwi District. The role spans check-in, gate operations, housekeeping, and light retail in a campground setting, with duties across customer service and safety compliance.

Two people often fill the shift; in some locations you may work solo. You must be reliable, able to lift 20 pounds, and willing to work evenings, weekends, and holidays in a