WIC Systems QA & Projects Analyst

State-of-Florida; Tallahassee (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

State employee benefits

E-Verify employer

Job summary

State of Florida's Department of Health seeks a Systems Project Analyst to manage the State Operations Unit within the WIC program services. You will oversee QA testing for FL-WiSE/EBT, review requirements, and develop test materials, scenarios, and data, while providing technical support and coordinating issue resolution with stakeholders.

The role requires analyzing workflows and reports, documenting actions, and participating in user acceptance testing, training, and documentation updates to

Qualifications

• Knowledge of software quality assurance principles and methods (functional, regression, UAT, data validation).
• Skill in developing/executing, documenting, and retesting test cases, data, and defects.

Responsibilities

• Performs QA testing and analysis for FL-WiSE, EBT, reporting and related processes.
• Reviews requirements; develops test cases, scenarios, scripts, and data; documents evidence; ensures quality.
• Provides front-line technical/operational support for state and local WIC users; handles inquiries and escalations.

Skills

QA principles

Test case development

Defect analysis

Technical support

Documentation

Education

Information tech / CS / MIS degree

Tools

Issue-tracking systems

Job description

State of Florida's Department of Health seeks a Systems Project Analyst to manage the State Operations Unit within the WIC program services. You will oversee QA testing for FL-WiSE/EBT, review requirements, and develop test materials, scenarios, and data, while providing technical support and coordinating issue resolution with stakeholders.

The role requires analyzing workflows and reports, documenting actions, and participating in user acceptance testing, training, and documentation updates to