WIC Administrative Specialist & Operations Coordinator

Delaware LLC; Delaware; On-site; USD 40,000 - 60,000; Full time

Job summary

The Department of Health and Social Services (DHSS) is seeking a WIC Administrative Specialist to coordinate monthly and quarterly meetings, serve as the first contact for staff and participants, and audit timekeeping in the Estar system.

Responsibilities include data collection, reporting, and supporting FSF-based operations under the guidance of the WIC Fiscal Management Analyst. A strong focus on accuracy and regulatory compliance is required.

Qualifications

• One year of experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies.
• One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities.
• One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
• Six months’ experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.

Responsibilities

• Liaises with internal and external contacts to coordinate activities and provide guidance on administrative matters.
• Creates formatted documents, presentations, schedules, and manages spreadsheets; maintains policies and training materials.
• Delivers excellent customer service in-person, electronically, or by written communication.
• Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures.
• Maintains various record-keeping systems and ensures records comply with retention schedules.
• Supports higher-level staff with data collection, reporting, performance tracking, and dashboard maintenance.

Skills

Liaison communication

Customer service

Data collection and reporting

Timekeeping/auditing

Project coordination

Information system use

Office supplies management

Document formatting

Education

Associate degree or higher

Tools

Estar timekeeping system

First State Financials (FSF)

Microsoft Office

Job description

The Department of Health and Social Services (DHSS) is seeking a WIC Administrative Specialist to coordinate monthly and quarterly meetings, serve as the first contact for staff and participants, and audit timekeeping in the Estar system.

Responsibilities include data collection, reporting, and supporting FSF-based operations under the guidance of the WIC Fiscal Management Analyst. A strong focus on accuracy and regulatory compliance is required.