WIC Administrative Specialist

Town of East Hartford; East Hartford (CT); On-site; USD 22,000 - 31,000; Full time

Job summary

The Town of East Hartford is seeking a detail-oriented WIC Program Assistant to provide administrative and clerical support for the local Women, Infants, and Children (WIC) Program. This role requires clear communication in English, with bilingual skills highly desired based on community needs.

Responsibilities include scheduling appointments, maintaining participant records, updating demographics, and handling inquiries.

Qualifications

• High school diploma or GED required.
• 1+ year in medical/healthcare office or public health setting preferred.
• Strong communication and customer service skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency with basic computer applications and data entry.

Responsibilities

• Schedule appointments and maintain participant records for WIC participants.
• Assist with certification and recertification by collecting and verifying demographic and eligibility information.
• Enter and maintain CT-WIC data accurately in the CT-WIC MIS.
• Perform appointment reminders and outreach to participants.
• Provide courteous, culturally sensitive service to participants and partners.

Skills

Customer service

Oral and written communication

Confidentiality

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

CT-WIC

Word processing

Email

Job description

The Town of East Hartford is seeking a detail-oriented WIC Program Assistant to provide administrative and clerical support for the local Women, Infants, and Children (WIC) Program. This role requires clear communication in English, with bilingual skills highly desired based on community needs.

Responsibilities include scheduling appointments, maintaining participant records, updating demographics, and handling inquiries.