Part-Time WIC Program Support Specialist

Talentify; Boston (MA); On-site; USD 26,000 - 36,000; Part time

Job summary

Talentify is seeking a Program Assistant for the WIC clinic in Dorchester, MA. This 14-hour per week role involves front-desk support, appointment scheduling, participant intake, and eligibility processing.

You will verify documentation, enter participant data, issue WIC benefits, and provide basic information and referrals. The position is non-exempt and requires strong customer service and organizational skills.

Qualifications

• Basic knowledge of general office procedures and etiquette.
• Proficiency with Microsoft Office programs and data entry systems.
• Strong customer service skills for diverse populations.

Responsibilities

• Greet participants and answer inquiries professionally.
• Schedule and manage patient appointments and reminders.
• Check-in participants and maintain waiting area order.
• Explain WIC eligibility and program requirements.

Skills

General office procedures

Microsoft Office

Customer service

Organizational skills

Multitasking in fast-paced clinic

Data entry/computer proficiency

Education

High School diploma or GED

Tools

Microsoft Office

Data entry systems

Job description

Talentify is seeking a Program Assistant for the WIC clinic in Dorchester, MA. This 14-hour per week role involves front-desk support, appointment scheduling, participant intake, and eligibility processing.

You will verify documentation, enter participant data, issue WIC benefits, and provide basic information and referrals. The position is non-exempt and requires strong customer service and organizational skills.