WI-Implementation Manager

AiQualTest LLC; Kentucky; Hybrid; USD 110,000 - 150,000; Full time

Job summary

The Wisconsin Department of Children and Families (DCF) is seeking an Implementation Manager to oversee activities for pilot and system rollout, coordinating across project groups. You’ll work with Organizational Change Management, Training, and Vendor teams to ensure readiness and successful adoption.

Guiding the transition from UAT to pilot, and from pilot to rollout, you will report on progress and issues, align training, and manage enterprise-wide implementation tasks.

Qualifications

• Strong leadership and management skills.
• Strong organizational and time management skills.
• Exceptional written and verbal communication abilities.
• Experience leading large-scale organizational change, implementation and training.

Responsibilities

• Coordinate functional and technical implementation efforts across the project and with stakeholders.
• Coordinate and facilitate meetings between project teams to prepare for implementation.
• Work closely with Training Manager, Organizational Change Manager and Vendor to ensure training and communications are complete.
• Collaborate with the Implementation Manager on planning and executing software rollout, training, user provisioning, and issue reporting.

Skills

Project management

Implementation

Stakeholder relationships

Communication skills

Federal Child Support Program

Job description

Madison, United States | Posted on 10/29/2026

Client Name Wisconsin Department of Children and Families (DCF)

Requisition 167462

Location Madison, WI

Duration 1 year

Due Date 11/04/2026

C2C Possible Yes. Rate depends on experience

Interview Method Webcam

NOTE: WI residency required. Must be WI resident or willing to relocate at own expense. Position is mostly remote, but can require staff to come onsite as necessary with sufficient notice. Onsite work is not likely, but candidate should be prepared to come onsite if required. We can accept H1b, H4, TN and other valid work visas for IT. However we cannot accept OPT or CPT visas at this time.

Description

Our client is looking for an Implementation manager to provide oversight of implementation activities leading up to and during pilot and system rollout and coordinates information between project groups. This manager works closely with the Organizational Change Management Team and other project leadership to make sure is ready for implementation. This position also works closely with the Implementation Manager.The Implementation manager is responsible for coordinating with the Project Management Team to resolve all issues within required timeframes and recommending appropriate changes to policies and procedures during implementation. This position reports to the Organizational Change Manager and provides updates and reports regularly on the status of implementations and potential issues.This position will oversee the development and maintenance of acceptance criteria that must be met before transitioning from UAT to pilot, pilot to the start of system rollout, and each subsequent regional rollout.Tasks- Coordinate functional and technical implementation efforts across the project and with stakeholders.- Coordinate and facilitate meetings between project teams to prepare for implementation. This includes working closely with the Vendor to ensure the proper hardware and software has been provided to sites prior to their scheduled go live date, overseeing plans for simultaneous running of and the new system and making sure the Organizational Change Manager is informed of all planned implementation tasks.- Work closely with the Training Manager and Organizational Change Manager and the Vendor to ensure the proper training has occurred, communications have been completed, and the project teams are informed of all planned implementation tasks.- Work closely with the Implementation Manager who is responsible for planning and executing the implementation of the software system, including migration of code, preparation of seed data, coordinating training and user account provisioning, as well as overseeing pilot, roll-out, site support, and facilitating defect and issue reporting. Knowledge, Skills and Abilities Required:- Strong leadership and management skills.- Strong organizational and time management skills.- Exceptional communication skills, including written and verbal communication as well as visual presentations.- Experience with large-scale organizational change, implementation and training efforts.

Skills Required

11+ years of experience in the following:- Project management- Project implementation and communication plans- High level of skill in initiating and maintaining relationships with a variety of stakeholders

- Federal Child Support Program experience