Wholesale Operations Lead — Remote/Hybrid

Lizzie Fortunato Jewels; New York (NY); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Year-end bonus opportunity

Job summary

Lizzie Fortunato Jewels seeks a detail-oriented Wholesale Operations Coordinator to own the end-to-end wholesale order process from cleared-to-ship to delivery, ensuring on-time, on-budget shipments that meet routing guides, EDI, and labeling requirements.

You will bridge our Wholesale team and 3PL, serve as the main point of contact for MFABI, and report to the Senior Wholesale Manager. This full-time role can be in-office NYC or remote.

Qualifications

• 3+ years in wholesale operations, order fulfillment, or supply chain.
• Hands-on experience with a 3PL and major retail compliance.
• Experience with EDI – either via Lingo or another platform.
• Comfort with ERP systems and familiar tools (FileMaker, ShipStation, QuickBooks).
• Strong Excel skills including VLOOKUPs and pivot tables.

Responsibilities

• Own wholesale orders from Cleared to Ship to ensure complete data and timely processing.
• Manage shipments by ship window and account priority; flag gaps to stakeholders.
• Coordinate inventory transfers and communicate shortages to Production and WS.
• Serve as day-to-day Wholesale contact for 3PL (MFABI) and ensure accurate ship dates.
• Create and push shipments to ShipStation; handle CSV uploads for major accounts.
• Monitor EDI shipments and wholesale orders routed to ShipStation; resolve issues.
• Maintain shipment tracking for all ship windows and ensure on-time delivery.

Skills

3PL experience

retail compliance

exceptional organization

problem solving

Tools

FileMaker

ShipStation

QuickBooks

Excel

Job description

Lizzie Fortunato Jewels seeks a detail-oriented Wholesale Operations Coordinator to own the end-to-end wholesale order process from cleared-to-ship to delivery, ensuring on-time, on-budget shipments that meet routing guides, EDI, and labeling requirements.

You will bridge our Wholesale team and 3PL, serve as the main point of contact for MFABI, and report to the Senior Wholesale Manager. This full-time role can be in-office NYC or remote.