Wholesale Operations Assistant — Growth & Impact Role

Hamrick's, Inc.; Gaffney (SC); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Vacation Pay

Job summary

Hamrick's, Inc. is looking for a Wholesale Merchandising Assistant to support the Wholesale Manager by entering and processing wholesale orders, coding and processing billing and invoicing transactions, and coordinating order fulfillment.

You will also help resolve customer inquiries about orders, billing, and shipping, receive and prepare incoming wholesale merchandise, and maintain wholesale reporting and data records.

Qualifications

• Must have strong attention to detail and organizational skills.
• Ability to solve problems and communicate effectively.
• Self-starter who can follow directions independently.
• Able to perform essential job functions with adequate vision, speech, hearing, and physical ability.

Responsibilities

• Enter wholesale customer orders received by phone or email.
• Pull and prepare items for wholesale order fulfillment.
• Prepare and hang incoming wholesale merchandise for stock as needed.
• Receive incoming wholesale merchandise from the distribution center and stores.
• Organize, ticket, and separate wholesale samples.
• Answer customer inquiries and resolve issues related to orders, billing, and shipping.
• Code and process wholesale billing, invoicing, and payment transactions.
• Prepare wholesale reporting and data management records.
• Escalate issues beyond authorized limits to the Wholesale Manager.
• Communicate and coordinate daily order and account activity with the Wholesale Manager.
• Serve as backup coverage for E-Commerce order pulling, billing, packing/shipping, freight scanning, and transfers.

Skills

Attention to detail

Organizational skills

Problem-solving

Communication skills

Self-starter

Ability to follow directions

Education

High School or equivalent

Tools

NetSuite

Shopify

Excel

AS400

Outlook

Job description

Hamrick's, Inc. is looking for a Wholesale Merchandising Assistant to support the Wholesale Manager by entering and processing wholesale orders, coding and processing billing and invoicing transactions, and coordinating order fulfillment.

You will also help resolve customer inquiries about orders, billing, and shipping, receive and prepare incoming wholesale merchandise, and maintain wholesale reporting and data records.