Wholesale Assistant

Hamrick's, Inc.; Gaffney (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Vacation Pay

Job summary

Hamrick's, Inc. is looking for a Wholesale Merchandising Assistant to support the Wholesale Manager by entering and processing wholesale orders, coding and processing billing and invoicing transactions, and coordinating order fulfillment.

You will also help resolve customer inquiries about orders, billing, and shipping, receive and prepare incoming wholesale merchandise, and maintain wholesale reporting and data records.

Qualifications

• Must have strong attention to detail and organizational skills.
• Ability to solve problems and communicate effectively.
• Self-starter who can follow directions independently.
• Able to perform essential job functions with adequate vision, speech, hearing, and physical ability.

Responsibilities

• Enter wholesale customer orders received by phone or email.
• Pull and prepare items for wholesale order fulfillment.
• Prepare and hang incoming wholesale merchandise for stock as needed.
• Receive incoming wholesale merchandise from the distribution center and stores.
• Organize, ticket, and separate wholesale samples.
• Answer customer inquiries and resolve issues related to orders, billing, and shipping.
• Code and process wholesale billing, invoicing, and payment transactions.
• Prepare wholesale reporting and data management records.
• Escalate issues beyond authorized limits to the Wholesale Manager.
• Communicate and coordinate daily order and account activity with the Wholesale Manager.
• Serve as backup coverage for E-Commerce order pulling, billing, packing/shipping, freight scanning, and transfers.

Skills

Attention to detail

Organizational skills

Problem-solving

Communication skills

Self-starter

Ability to follow directions

Education

High School or equivalent

Tools

NetSuite

Shopify

Excel

AS400

Outlook

Job description

Vacation Pay (based on eligibility guidelines)

The Wholesale Merchandising Assistant supports the Wholesale Manager by entering and processing wholesale customer orders, coding and processing billing and invoicing transactions, and coordinating order fulfillment. This position would also assist in resolving customer inquiries regarding orders, billing, and shipping, receiving and preparing incoming wholesale merchandise, and maintaining wholesale reporting data records

Responsibilities

Enter wholesale customer orders received by phone or email

Pull and prepare items for wholesale order fulfillment

Prepare and hang incoming wholesale merchandise for stock as needed

Receive incoming wholesale merchandise from the distribution center and stores

Organize, ticket, and separate wholesale samples

Answer customer inquiries and resolve issues related to orders, billing, and shipping

Code and process wholesale billing, invoicing, and payment transactions

Prepare wholesale reporting and data management records

Escalate issues beyond authorized limits to the Wholesale Manager

Communicate and coordinate daily order and account activity with the Wholesale Manager

Serve as backup coverage for E-Commerce order pulling, billing, packing/shipping, freight scanning, and transfers

Support the Wholesale Manager with order and account administration as directed

Qualifications

Strong attention to detail, organizational, and problem-solving skills

Ability to perform task quickly and accurately

Strong communication skills; self-starter; able to understand and follow directions independently

Must have adequate vision, speech, hearing, and physical ability to perform essential job functions

Have ability to stand for extended periods of time, walk and bend

Ability to lift up to 25 lbs.

Required Experience

Experience in NetSuite and Shopify

Working knowledge of Excel; comfortable in learning other programs such as AS400, Outlook, and others

Required Education

High School or equivalent

Hamrick's is a family-owned retailer with 81 years of excellence in providing value-driven merchandise to our loyal customers. We take pride in offering a wide range of quality products, from apparel to footwear, while maintaining our commitment to superior customer service.
Founded In 1945, Hamrick's currently operates at 21 locations in 5 states. Our core value of Great Brands and Incredible Prices Is successful due to our Great Teams and Incredible People, people just like you!
We have a promotion from within philosophy that fosters an environment of learning and growth where each employee can reach their highest potential. Hamrick's is growing and our success provides advancement opportunities in our stores and in our corporate office.
At Hamrick's we value our culture of honesty, integrity, and respect for each other. We are closed for business on Sundays to provide our team members with a better work life balance. We offer competitive wages, flexibility, and fair expectations for our employees.
Join our team and contribute to a legacy of success as we celebrate our 80th year!!