Wholesale Sales Assistant: Hybrid Schedule & Order Ops

Golden Touch; New York (NY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive pay in NY

Job summary

Golden Touch is seeking a Sales Assistant to support their sales manager by handling order execution, maintaining product and order data, and coordinating communication across internal departments and external partners.

The role contributes to processing purchase orders, samples, and production timelines while supporting day-to-day sales operations and client needs in a fast-paced wholesale apparel environment.

Qualifications

• 1–3 years of experience in wholesale apparel, merchandising, sales support, or production coordination.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills and ability to work cross-functionally with multiple teams.
• Experience working with ERP or PLM systems such as AS400 or OneWorldSync.
• Proficiency in Microsoft Excel and Microsoft Office.

Responsibilities

• Process bulking orders and prepare order recaps for buyers.
• Prepare and maintain buysheets and work with planning, production and merchandising teams to confirm.
• Enter and revise orders including cost, delivery dates, quantities, account details, and PO splits.
• Send purchase orders to Order Entry and follow up to ensure accurate processing.
• Review Orders Entered reports to confirm accuracy and completeness.
• Confirm shortages or overages with Order Entry and overseas teams and communicate updates to buyers.
• Request revised POs or EDIs from buyers when needed.
• Process order reductions or increases based on buyer or vendor requests.
• Work closely with production teams to ensure orders remain on schedule and meet delivery timelines.
• Follow up on production timelines (TNA) and monitor progress for open orders.
• Coordinate with overseas vendors and internal teams to resolve issues affecting order delivery.
• Monitor open order reports and review past cancel orders to determine next steps.
• Maintain accurate product and order information in PLM and internal systems.
• Review buyer spreadsheets and reports to ensure accuracy of information.
• Monitor reports for open orders, past cancel orders, NA styles, and order discrepancies.
• Work with IT to troubleshoot system or allocation issues when needed.
• Assist with sales calls, meetings, and presentations by taking notes and preparing follow-up recaps.
• Respond to buyer inquiries and support account communication in a timely manner.
• Support the sales team in identifying opportunities to increase sales through product promotions or inventory opportunities.
• Conduct market research and provide insights on product trends when applicable.

Skills

Organization

Communication

Multi-tasking

Cross-functional collaboration

Sales support

Tools

AS400

OneWorldSync

PLM systems

Microsoft Excel

Microsoft Office

Job description

Golden Touch is seeking a Sales Assistant to support their sales manager by handling order execution, maintaining product and order data, and coordinating communication across internal departments and external partners.

The role contributes to processing purchase orders, samples, and production timelines while supporting day-to-day sales operations and client needs in a fast-paced wholesale apparel environment.