Wholesale Customer Success & Sales Specialist

Radio Korea; Vernon (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

ANNIEWEAR, a fast-growing women’s wholesale apparel company based in Los Angeles, seeks a motivated Customer Service / Sales Representative to join our team and support wholesale accounts.

In this role you will handle email and phone inquiries, process orders, and help grow existing customer relationships. You will coordinate with warehouse and production to ensure smooth shipments and accurate order processing in a fast-paced, collaborative environment.

Qualifications

• Previous customer service and/or sales experience preferred (apparel or wholesale industry is a plus).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Self-motivated with a positive attitude and strong work ethic.
• Ability to thrive in a fast-paced team environment.

Responsibilities

• Provide outstanding customer service via email and phone.
• Build and maintain strong relationships with wholesale customers.
• Assist buyers with product inquiries, order placement, and follow-up.
• Process and manage customer orders accurately.
• Support sales activities and help grow existing customer accounts.
• Coordinate with the warehouse and production teams regarding inventory and shipments.
• Resolve customer issues in a timely and professional manner.
• Maintain accurate customer records and sales information.
• Assist with administrative and sales support tasks as needed.

Skills

Customer service

Sales

Communication

Organization

Multitasking

Self-motivation

Team collaboration

Job description

ANNIEWEAR, a fast-growing women’s wholesale apparel company based in Los Angeles, seeks a motivated Customer Service / Sales Representative to join our team and support wholesale accounts.

In this role you will handle email and phone inquiries, process orders, and help grow existing customer relationships. You will coordinate with warehouse and production to ensure smooth shipments and accurate order processing in a fast-paced, collaborative environment.