White-Glove Patient Concierge & Intake Coordinator

Jobtailor; Danville (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Virginia is seeking a courteous front desk receptionist to check in patients, collect payments, and support daily operations across Danville and Martinsville.

You will guide new patients through intake, maintain accurate financial records, and coordinate with medical staff to ensure a smooth, white-glove experience.

High school diploma or GED required; healthcare or office admin experience preferred, with lived addiction experience a plus.

Qualifications

• High School Diploma or GED required.
• Customer service experience in a fast-paced healthcare setting preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived addiction experience is a plus.

Responsibilities

• Check in patients and collect payments.
• Provide a "white glove" patient experience.
• Guide new patients through intake process.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical staff on intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.
• Work across Danville and Martinsville, VA.

Skills

Customer Service

Healthcare Experience

Office Administration

Financial Record Management

Patient Intake Coordination

Education

High School Diploma

GED

Tools

Financial Record Systems

Patient Intake Software

Clerical Tools

Sample Collection Procedures

Job description

Jobtailor in Virginia is seeking a courteous front desk receptionist to check in patients, collect payments, and support daily operations across Danville and Martinsville.

You will guide new patients through intake, maintain accurate financial records, and coordinate with medical staff to ensure a smooth, white-glove experience.

High school diploma or GED required; healthcare or office admin experience preferred, with lived addiction experience a plus.