White-Glove Patient Care Coordinator

R3healing; Colleyville (TX); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Competitive compensation

Professional development

Paid Time Off

401(k) retirement plan with company match

Company-sponsored health and dental insurance

Job summary

A healthcare provider in Colleyville, TX is seeking a full-time Patient Care Coordinator to be the first point of contact for patients. Responsibilities include patient scheduling, referral coordination, insurance verification, and administrative support. Ideal candidates should have at least 2 years of experience in a medical office and strong customer service skills. Competitive compensation and benefits offered, including health and dental insurance.

Qualifications

• Minimum 2 years of experience in a call center, front desk, or medical office setting.
• Familiarity with insurance policies, referral processes, Medicare, and HIPAA regulations is a strong plus.
• Prior experience in a clinical, medical office, or hospital setting strongly preferred.

Responsibilities

• Greet patients and visitors warmly, answer phones, and manage clinic scheduling.
• Coordinate and process inbound referrals in a timely and professional manner.
• Obtain and verify insurance coverage, including benefits, eligibility, and prior authorization requirements.

Skills

Customer service skills

Communication skills

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

EHR systems

Job description

A healthcare provider in Colleyville, TX is seeking a full-time Patient Care Coordinator to be the first point of contact for patients. Responsibilities include patient scheduling, referral coordination, insurance verification, and administrative support. Ideal candidates should have at least 2 years of experience in a medical office and strong customer service skills. Competitive compensation and benefits offered, including health and dental insurance.