WHCA Knowledge Manager & Jira/Confluence Expert

RiseMe; Washington (District of Columbia); On-site; USD 198,000 - 215,000; Full time

Job summary

GovCIO seeks a Subject Matter Expert (SME) Knowledge Manager to support the WHCA modernization portfolio in the National Capital Region. The role owns the requirements baseline and ensures end-to-end traceability for all program solutions, on site in DC.

You will design, administer, and govern Jira and Confluence as the system of record, maintain linkage from requirements to fielded solutions, and brief senior leaders on status, risks, and actions.

Qualifications

• Active TS/SCI clearance with Yankee White eligibility.
• Bachelor's degree and 12+ years in knowledge/records management; Master's preferred.
• Minimum 10 years as Jira/Confluence power user; expertise in dashboards and JQL.
• Experience building requirements traceability matrices for multi-project portfolios.
• Knowledge of Title 44, DoD 5015.02-STD, and related authorities.
• Experience in a TS/SCI environment.
• At least one Atlassian certification: ACP-610/ACP-620 or Confluence badge.

Responsibilities

• Design, administer, and govern Jira and Confluence as the authoritative system of record.
• Capture, baseline, and trace requirements with unique identifiers and config control.
• Maintain bidirectional traceability from requirements through design to fielded solutions.
• Link requirements to governing statutes and directives for leadership views.
• Produce on-demand portfolio reporting on status, risks, and actions.
• Enforce knowledge management standards: taxonomy, templates, and retention.
• Develop dashboards and reporting automation in Jira/Confluence.
• Serve as single point of contact for WHCA leadership; brief senior leaders.
• Train project leads on system-of-record discipline and audit compliance.

Skills

Clearance TS/SCI

Jira/Confluence power user

Requirements traceability

Knowledge management

Data Analysis

Education

Bachelor's degree and 12+ years experience in knowledge/records management

Tools

ACP-610 Jira Data Center

ACP-620 Jira Cloud

Confluence Space Admin Pro Badge

Job description

GovCIO seeks a Subject Matter Expert (SME) Knowledge Manager to support the WHCA modernization portfolio in the National Capital Region. The role owns the requirements baseline and ensures end-to-end traceability for all program solutions, on site in DC.

You will design, administer, and govern Jira and Confluence as the system of record, maintain linkage from requirements to fielded solutions, and brief senior leaders on status, risks, and actions.