WFM Solutions Architect: Forecasting & Scheduling

CVS Health; Maryland; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Equity awards

Job summary

CVS Health is seeking a seasoned Workforce Management Techno-Functional Expert to lead design and delivery of scheduling and labor forecasting capabilities. You will own end-to-end functional lifecycle across demand forecasting, staffing plans, and schedule generation in collaboration with product, engineering, and vendors.

Responsibilities include leading workshops, designing forecasting workflows, defining scheduling patterns, and driving end-to-end lifecycle execution for enhancements and

Qualifications

• 7+ years delivering Workforce Management solutions with deep expertise in forecasting, staffing, and scheduling.

Responsibilities

• Lead discovery workshops with business stakeholders to understand demand drivers and staffing pain points.

Skills

Forecasting

Staffing

Scheduling

WFM

Agile

Stakeholder leadership

Vendor negotiation

Communication

Analytical problem-solving

Growth mindset

Education

Bachelor's degree

Tools

Infor WFM/Workbrain

UKG

Legion

Job description

CVS Health is seeking a seasoned Workforce Management Techno-Functional Expert to lead design and delivery of scheduling and labor forecasting capabilities. You will own end-to-end functional lifecycle across demand forecasting, staffing plans, and schedule generation in collaboration with product, engineering, and vendors.

Responsibilities include leading workshops, designing forecasting workflows, defining scheduling patterns, and driving end-to-end lifecycle execution for enhancements and