WFH - Customer Experience Associate

American Income Life; United States; Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training

Weekly pay

Flexible schedule

No cold calling

Coaching and mentorship

Team-focused environment

Career development

Advancement opportunities

Job summary

American Income Life offers a path to a rewarding career with growth and flexibility. You will connect with union members and association clients, schedule virtual appointments, learn their needs, explain benefit programs, and guide enrollment with ongoing support.

Entry-level training is provided; no previous experience required. Weekly pay and advancement opportunities accompany a supportive team environment and coaching to help you develop leadership and client-service skills.

Qualifications

• Must be able to successfully complete a background check

Responsibilities

• Connect with members who have requested information about their benefits
• Schedule and conduct virtual appointments
• Learn about each member’s needs and priorities
• Explain available benefit programs in a clear and professional manner
• Help clients understand their options and complete the enrollment process
• Provide ongoing support and build positive client relationships
• Develop valuable communication, leadership, and client-service skills

Skills

Communication skills

People skills

Time management

Independent work

Organizational skills

Computer basics

Job description

Build a Career With Flexibility and Growth

Are you ready for a career where you can develop professionally, help others, and create new opportunities for yourself?

We’re looking for motivated, dependable individuals who enjoy working with people and are eager to grow. You’ll work directly with union members and association clients who are looking for guidance with supplemental benefit programs designed to help protect themselves and their families.

There’s no cold calling or door-to-door sales. You’ll connect with members who have requested information and help make the process simple and easy to understand.

What You’ll Do

• Connect with members who have requested information about their benefits
• Schedule and conduct virtual appointments
• Learn about each member’s needs and priorities
• Explain available benefit programs in a clear and professional manner
• Help clients understand their options and complete the enrollment process
• Provide ongoing support and build positive client relationships
• Develop valuable communication, leadership, and client-service skills

What We’re Looking For

• Strong communication and people skills
• Friendly, professional, and dependable attitude
• Basic computer proficiency
• Self-motivated with a willingness to learn
• Good organization and time-management skills
• Ability to work independently and stay accountable
• Must be able to successfully complete a background check

What We Offer

• Comprehensive training provided — no previous experience required
• Weekly pay with additional bonus opportunities
• Full-time opportunity with flexible scheduling
• No cold calling or door-to-door prospecting
• Ongoing coaching and mentorship
• Supportive, team-focused work environment
• Career development and leadership training
• Advancement opportunities for strong performers

Start Building Your Next Opportunity

If you’re motivated, coachable, and enjoy helping people, this could be an excellent opportunity to build valuable skills while developing a rewarding long-term career.