West Coast Regional Service Leader (Remote)

AccruePartners; Phoenix (AZ); Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Remote work flexibility

Travel opportunities across the West

Job summary

AccruePartners seeks a senior leader to own and elevate service operations across a remote regional team. You will guide remote technical service professionals, ensure commitments and performance, and drive continuous improvement while coordinating with Sales, Operations, and other leaders.

You will shape scalable processes, manage resources and budgets, and strengthen customer partnerships to support organizational growth and long-term success.

Qualifications

• 10+ years in service operations, field services, or related leadership roles.
• Proven experience leading remote or geographically dispersed teams.
• Strong background in process improvement, project management, and operational excellence.
• Ability to balance strategic planning with hands-on execution in a dynamic environment.

Responsibilities

• Lead, coach, and develop a team of technical service professionals across a remote region.
• Oversee regional service operations ensuring commitments and performance goals are met.
• Improve service processes to increase efficiency and optimize resources.
• Partner with internal teams to support new service program launches and improvements.
• Manage regional budgets and priorities to align with business goals and customer needs.
• Build strong customer relationships and identify opportunities for enhanced service solutions.

Skills

Leadership

Remote team leadership

Process improvement

Project management

Communication

Cross-functional collaboration

Budget management

Customer relationships

Education

Bachelor's degree

Tools

CRM software

Job description

AccruePartners seeks a senior leader to own and elevate service operations across a remote regional team. You will guide remote technical service professionals, ensure commitments and performance, and drive continuous improvement while coordinating with Sales, Operations, and other leaders.

You will shape scalable processes, manage resources and budgets, and strengthen customer partnerships to support organizational growth and long-term success.