West Coast Executive VIP Support Lead

The Briefed; Palo Alto (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

MongoDB seeks a seasoned VIP Support executive on the West Coast to own the digital journey for E-Staff in the US Pacific time zone, from pre Day 1 through ongoing operations, major events, and travel. You will drive proactive engagement, automate diagnostics, and ensure seamless experiences with high discretion.

Combining IT and AV expertise, you will lead high-stakes events and board meetings while training Executive Assistants and maintaining executive trust.

Responsibilities

• Single-DRI ownership of digital experience for US West executives, pre-onboarding through post-event offboarding.
• Proactive health checks, incident response, and executive event support (Board meetings, earnings calls, All Hands).
• AV room expertise, high-stakes event prep, and coordination with executive assistants and chiefs of staff.

Job description

MongoDB seeks a seasoned VIP Support executive on the West Coast to own the digital journey for E-Staff in the US Pacific time zone, from pre Day 1 through ongoing operations, major events, and travel. You will drive proactive engagement, automate diagnostics, and ensure seamless experiences with high discretion.

Combining IT and AV expertise, you will lead high-stakes events and board meetings while training Executive Assistants and maintaining executive trust.