West Coast Dairy Tech Success Lead

Cultura Connect

California (MO)

On-site

USD 90,000 - 130,000

Full time

41 hours ago

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Job summary

Cultura Connect is seeking a Dairy Tech Success Manager for the US West Coast. This field-based role combines hands-on farm support, technology deployment, customer success and data-driven consulting to help dairy producers maximize value.

You will lead installations, onboarding, training, and troubleshooting while building trusted relationships to improve herd performance and profitability. The ideal candidate blends technical aptitude, dairy industry knowledge, and practical on-farm

Qualifications

Proven experience in a Customer Success or Sales role within the dairy or livestock industry.
Strong dairy production knowledge and on-farm experience.
Excellent communication and relationship-building skills.
Organised with project management skills and the ability to handle multiple priorities.
Experience using CRM, ticketing and productivity tools including Salesforce.
Experience supporting hardware and software solutions in farming tech.

Responsibilities

Lead on-farm onboarding, system installations and hands-on training.
Provide hands-on support to improve farm performance and efficiency.
Analyze performance data and feedback to drive improvements.
Manage end-to-end customer experience and escalation handling.
Collaborate with global teams to drive customer success and product improvements.