Wessman Arena Facility Attendant

UWSUP University of Wisconsin Superior; United States; On-site; USD 13,000 - 18,000; Part time

Job summary

The Universities of Wisconsin is seeking a Wessman Arena Facility Attendant (Student) to provide friendly customer service, enforce arena policies, and support event operations. You will verify access, manage equipment checkout, operate point-of-sale systems, and assist with concessions and setup for events.

Preference is given to Work Study students; strong teamwork and professional communication are essential.

Qualifications

• Must be a UWS student
• Preference given to Work Study participants

Responsibilities

• Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
• Verify access to facilities or programs by checking identification and/or control desk computer system during open hours
• Check in/out equipment including skates and other equipment using Innosoft Fusion.
• Work concessions stand during home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby
• Greeting customers with positive attitude
• Providing information about the department of Campus Recreation and its programs
• Answering the telephone, transferring as needed, operate student office needs
• Operation of Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out
• Assist with special event setup, clean up, and tear down
• Maintaining lost and found
• Assist in handling emergencies and reporting incidents
• Perform general light duty maintenance and cleaning around the Arena
• Cleaning of fitness equipment and facility spaces to maintain safety and sanitation
• Engage in EDI programs, trainings, and events and collaborate with work team, customers and visitors
• Must demonstrate quality customer engagement skills
• Preference given to students with prior work experience in Recreation or Arena setting

Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Workday Internal Jobs Site for Students

Position Title: Wessman Arena Facility Attendant

Job Category: Student

Hourly Job Profile: Student Help

Minimum Qualifications

STUDENT PAYROLL OFFICE USE ONLY Official Pay Rate: 11.00 Initials: Date:

Job Duties

• Customer service and policy enforcement of Arena Facilities and Campus Recreation policies and procedures.
• Verify access to the facilities or program by checking identification and/or control desk computer system during open hours
• Check in/out equipment including skates and other equipment using Innosoft Fusion.
• Work concessions stand during all home athletic events and large rentals, including setup, prep, sales, stocking, cleaning of stands, and maintenance of concessions areas, stock room, and lobby.
• Greeting customers with positive attitude
• Providing information about the department of Campus Recreation and its programs
• Answering the telephone, transferring as needed, operate student office needs
• Operation of the Innosoft Fusion for Point of Sale cash register, reservation scheduling system, and equipment check out
• Assist with special event setup, clean up, and tear down
• Maintaining lost and found
• Assist in handling all emergency situations including assisting injured participant and implement emergency procedures as needed. Reports all accidents and incidents to student supervisor
• Perform general light duty maintenance and cleaning around the Arena
• Cleaning of fitness equipment and facility spaces to maintain a safe and sanitary environment
• Actively engage in EDI programs, trainings, and events with a commitment to working effectively within your work team, customers, and campus visitors
• Other duties as assigned
• Must be a UWS student
• Preference given to Work Study but may hire Student Assist (non-Work Study)
• Must be able to work well as a team player and independently
• Must demonstrate quality customer engagement skills
• Actively engage in EDI programs, trainings, and events with a commitment to working effectively within your work team, customers and campus visitors
• Preference given to students who have previous work experience in Recreation or Arena setting.

Facility Attendant I

Notice to New Employees

Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

Key Job Responsibilities

Department: Compensation: Required Qualifications: Preferred Qualifications: Education:

UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in-state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000.

The Universities of Wisconsin provides a 23:1 return on state investment.

The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy.

The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship.