Wellness Sales & Guest Service Associate - Massage Studio

WellBiz Brands, Inc.

Phoenix (AZ)

On-site

USD 20,000 - 21,000

Full time

9 hours ago

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Benefits offered by this job

Base pay $14.35–$15.00/hr

Biweekly bonuses

Wellness program commissions

Complimentary monthly massage

Job summary

Elements Massage is seeking a Retail Sales Associate / Customer Service Associate to lead sales and deliver exceptional client experiences. You will inform clients about the Elements Wellness Program and enroll them into the plan, earning commission on wellness plan and gift card sales.

Bonuses based on monthly conversions and sales, with additional incentives and a complimentary monthly massage. Franchise-owned studios set compensation and benefits varies by location.

Qualifications

Follow our proven sales process to enroll clients into wellness programs.
Enjoy talking with clients and listening to their needs.
Retail sales experience preferred; in-person memberships or services are a plus.
Customer service in a spa-like environment is advantageous.

Responsibilities

Lead retail sales and customer service for potential clients and current members.
Inform clients about the Elements Wellness Program.
Enroll clients into the Elements Wellness Program.
Be the first and final face of hospitality, in person or on the phone.
Ensure smooth paperwork and payment processes.
Collaborate with managers and massage therapists to put clients first.
Keep the studio clean and inviting.

Skills

Retail sales

Listening skills

Sales process

Customer service

POS software

Tools

POS software

Job description

Bonuses based on monthly conversions and sales, with additional incentives and a complimentary monthly massage. Franchise-owned studios set compensation and benefits varies by location.

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