Wellness Studio Operations Lead & Team Coach

Restore Hyper Wellness + Cryotherapy; Columbus (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Complimentary Restore services

401k plan

Bonus opportunities

Job summary

Restore Hyper Wellness + Cryotherapy in Columbus, Ohio is seeking an Assistant General Manager to support the General Manager in driving studio success. The role involves leading a team, enhancing client experience, and achieving operational excellence. Ideal candidates possess strong leadership skills and experience in customer service and sales. Benefits include PTO, wellness perks, and 401k. Join a pioneering wellness leader dedicated to career growth and employee development.

Qualifications

• 1+ year of management or supportive leadership experience required.
• 4+ years of customer-facing experience preferred.
• Exceptional communication skills are essential.

Responsibilities

• Deliver consistent, high-quality client service.
• Support membership engagement, retention, and issue resolution.
• Assist in KPI achievement and coach staff.

Skills

Sales expertise

Customer service

Communication skills

Multi-tasking

Team leadership

Education

High School Diploma or equivalent

Tools

Intermediate computer skills

Job description

Restore Hyper Wellness + Cryotherapy in Columbus, Ohio is seeking an Assistant General Manager to support the General Manager in driving studio success. The role involves leading a team, enhancing client experience, and achieving operational excellence. Ideal candidates possess strong leadership skills and experience in customer service and sales. Benefits include PTO, wellness perks, and 401k. Join a pioneering wellness leader dedicated to career growth and employee development.