Wellness Studio Front Desk Helper

Rest Recovery Wellness; Wayne (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Rest Recovery LLC is a wellness studio seeking a Front Desk & Wellness Operations Coordinator to be the welcoming face of the studio. You will manage front desk tasks, assist clients with wellness modalities, and help maintain a pristine, organized space while contributing to community growth through social media.

The role emphasizes strong communication, hospitality, and the ability to multitask in a fast-paced environment.

Qualifications

• Customer-focused and wellness-driven.
• Strong communication and warm, outgoing personality.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience with social media platforms is a plus.
• Previous experience in hospitality, retail, or spa/wellness settings beneficial.

Responsibilities

• Greet clients warmly and make them feel welcome and valued.
• Learn and explain the wellness modalities offered and guide clients safely.
• Manage the front desk, answer calls, respond to inquiries, and schedule appointments.
• Maintain studio cleanliness and reset modalities after each visit.
• Support social media content creation and online presence growth.

Skills

Front desk operations

Customer service

Social media basics

Cleanliness mindset

Hospitality experience

Job description

About Us

At our wellness studio, we are dedicated to providing a clean, welcoming, and transformative experience for our clients. We offer advanced wellness modalities designed to help our community feel their best, and we take pride in maintaining an immaculate, peaceful environment.

Job Summary

We are seeking a high-energy, detail-oriented Front Desk & Wellness Operations Coordinator to be the face of our studio. In this role, you will do much more than answer phones—you will build genuine connections with our clients, master the operation of our wellness modalities, maintain a pristine environment, and help grow our community through social media. If you are passionate about wellness, thrive in a fast-paced environment, and love keeping things organized and spotless, we want to meet you!

Key Responsibilities

Client Experience & Front Desk

• Warmly greet every client upon arrival and make them feel welcome, valued, and comfortable.

• Take a genuine interest in our clients’ wellness journeys, listening to their needs and answering questions about our services.

• Manage the front desk, including answering phone calls, responding to inquiries, and booking appointments accurately.

Studio Care & Cleanliness

• Maintain continuous cleanliness throughout the studio during the day to ensure a premium client experience.

• Deep clean and reset modalities immediately after every client visit so they are sanitized and ready for the next guest.

• Proactively manage spills, clutter, and high-traffic areas to keep the studio looking flawless at all times.

Modality Expertise & Social Media

• Learn the ins and outs of all wellness modalities we offer to confidently guide clients on how to use them safely and effectively.

• Assist with social media content, including creating engaging posts, taking photos/videos around the studio, and helping to grow our online presence.

Qualifications & Requirements

• Strong passion for health, wellness, and helping others.

• Exceptional communication skills and a warm, outgoing personality.

• High standards for cleanliness and a strong work ethic (you don't mind rolling up your sleeves to clean).

• Ability to multitask, stay organized, and remain calm under pressure.

• Experience with social media platforms (Instagram, TikTok, Facebook) is a plus.

• Previous experience in hospitality, retail, or a spa/wellness setting is preferred but not required.