Wellness Studio Customer Experience Specialist

Restore Hyper Wellness - RHWS022

Morristown, Northern (TN, KY)

Hybrid

USD 19,000 - 25,000

Full time

3 days ago
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Benefits offered by this job

Advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedules
Casual dress code
Wellness culture

Job summary

Restore Hyper Wellness is a leading retail provider of alternative health and wellness modalities in the United States, dedicated to making Hyper Wellness® accessible, affordable, and fun. As a Hyper Wellness Representative, you will be the face of the store and deliver a high-quality customer experience.

Join our Morristown team to greet clients, educate them on services, assist with bookings, and contribute to a vibrant, wellness-focused environment.

Qualifications

  • You're passionate about health and wellness.
  • You have at least one year of customer service experience in a retail environment.
  • Working weekends doesn't bum you out.
  • Communication and collaboration are some of your strong suits.

Responsibilities

  • Greeting clients and assisting them with Restore's wellness services.
  • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process.
  • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system.
  • Conducting tours and selling service packages and memberships.
  • Educating clients on Restore services, including medical benefits, precautions, and at-home care.
  • Performing opening and closing procedures.
  • Maintain a safe, clean and secure environment for all guests and employees.
  • Serve as an expert on Restore products and services.
  • Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
  • Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Skills

Customer service
Communication
Team player

Job description

Restore Hyper Wellness is a leading retail provider of alternative health and wellness modalities in the United States, dedicated to making Hyper Wellness® accessible, affordable, and fun. As a Hyper Wellness Representative, you will be the face of the store and deliver a high-quality customer experience.

Join our Morristown team to greet clients, educate them on services, assist with bookings, and contribute to a vibrant, wellness-focused environment.

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