Wellness Experience Concierge

Restore Hyper Wellness - RHWM034; Marlton (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary plus bonuses

Flexible schedules

Casual dress-code

Fun, wellness-focused work environment

Job summary

Restore Hyper Wellness in Marlton, NJ is seeking a friendly Hyper Wellness Representative who will be the face of the location, delivering a high-quality customer experience and guiding clients through our wellness services.

If you are passionate about health, have retail customer service experience, and are comfortable working weekends, join our team to help members feel better and expand Restore’s vibrant store culture.

Qualifications

• At least 1 year of customer service in a retail environment.
• Must be available to work weekends.
• Strong communication and collaboration skills.
• Passion for health and wellness.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Skills

Customer service

Weekend availability

Communication

Team collaboration

Job description

Restore Hyper Wellness in Marlton, NJ is seeking a friendly Hyper Wellness Representative who will be the face of the location, delivering a high-quality customer experience and guiding clients through our wellness services.

If you are passionate about health, have retail customer service experience, and are comfortable working weekends, join our team to help members feel better and expand Restore’s vibrant store culture.