Wellness Studio Customer Care & Growth Advocate

Restore Hyper Wellness - RHWM034; Morristown (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Employee discounts

Flexible schedules

Casual dress code

Wellness-focused environment

Job summary

Restore Hyper Wellness is seeking a personable Hyper Wellness Representative for our Morristown location. You will greet clients, assist with wellness services, and manage bookings with a focus on delivering a high-quality customer experience.

Onboard new clients, conduct tours, upsell service packages and memberships, and educate customers on medical benefits and at-home care. Join a fun, wellness-driven team and uphold Restore's values.

Qualifications

• At least one year of customer service experience in retail.
• Weekend availability is preferred.
• Strong communication and collaboration skills.
• Passion for health and wellness.

Responsibilities

• Greet clients and assist them with Restore's wellness services.
• Handle phone inquiries, voicemails, and booking tasks.
• Onboard new clients—complete waivers and POS profiles.
• Conduct tours and sell service packages and memberships.
• Educate clients on services, benefits, and at-home care.
• Perform opening and closing procedures.
• Maintain a safe, clean environment for guests and staff.
• Serve as a brand ambassador and reflect Restore's values.
• Foster a fun, engaging store culture with team involvement.

Skills

Customer service

Health & wellness

Job description

Restore Hyper Wellness is seeking a personable Hyper Wellness Representative for our Morristown location. You will greet clients, assist with wellness services, and manage bookings with a focus on delivering a high-quality customer experience.

Onboard new clients, conduct tours, upsell service packages and memberships, and educate customers on medical benefits and at-home care. Join a fun, wellness-driven team and uphold Restore's values.