Wellness Studio Concierge & Member Experience

Restore Hyper Wellness - Kansas City, MO; Morristown (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Advancement potential

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedules

Casual dress-code

Wellness‑focused environment

Job summary

Restore Hyper Wellness is seeking a friendly Hyper Wellness Representative to greet clients, explain services, and help manage bookings. You will onboard new clients, conduct tours, and promote memberships while educating customers on benefits and safety.

The role is frontline, fast-paced, and customer‑facing, requiring strong communication and reliability to deliver a high‑quality experience in our stores.

Qualifications

• At least 1 year of customer service in retail.
• Passion for health and wellness.
• Willing to work weekends and holidays if needed.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning voicemails, and facilitating bookings
• Onboarding new clients – completing waivers and creating profiles in the POS system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, benefits, precautions, and at‑home care
• Opening and closing procedures; maintaining a safe, clean environment for guests and staff
• Representing the brand by embodying Restore’s values and mission
• Creating a fun, engaging store culture where the team is motivated and recognized

Skills

Customer service

Communication

Retail experience

Weekend availability

Job description

Restore Hyper Wellness is seeking a friendly Hyper Wellness Representative to greet clients, explain services, and help manage bookings. You will onboard new clients, conduct tours, and promote memberships while educating customers on benefits and safety.

The role is frontline, fast-paced, and customer‑facing, requiring strong communication and reliability to deliver a high‑quality experience in our stores.