Wellness Spa Operations Lead — Flexible Hours

Massage Envy; Brownsburg (IN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Matching 401(k) for full-time

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

Flexible schedule

In-depth product and service training

A free massage, skincare or stretch on

10% off all products

Job summary

Massage Envy Brownsburg leads a caring team to help clients feel their best. You will manage daily operations, drive membership, and promote retail sales in a fast-paced spa setting.

The role emphasizes leadership, coaching, and building a strong workplace culture where staff feel valued and supported. Experience in management or sales within a personal service environment is preferred.

Qualifications

• Experience in managing or leading a team in a personal service environment such as a spa, salon, or gym.
• Strong sales instincts with ability to train and motivate staff.
• Excellent interpersonal skills with focus on coaching and recognizing performance.

Responsibilities

• Oversee daily operations, drive membership growth, and promote retail sales.
• Guide and support the team; monitor performance and provide coaching.
• Ensure deposits, inventory, and compliance with laws.
• Resolve customer issues professionally while maintaining a therapeutic environment.
• Develop relationships with members, guests, and employees to foster a positive culture.

Skills

Management experience

Sales experience

Coaching

Team leadership

Job description

Massage Envy Brownsburg leads a caring team to help clients feel their best. You will manage daily operations, drive membership, and promote retail sales in a fast-paced spa setting.

The role emphasizes leadership, coaching, and building a strong workplace culture where staff feel valued and supported. Experience in management or sales within a personal service environment is preferred.