Wellness Sales & Guest Experience Specialist

Massage Envy; Pittsburgh (Allegheny County); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Healthcare for FT

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Free massage/skincare service monthly

30% off products

Job summary

Massage Envy Pleasant Hills is hiring for Sales Associates to welcome guests, promote Total Body Care, and support clinic flow. The role blends customer service, education of services, and retail recommendations in a fast-paced wellness environment.

Full-Time and Part-Time shifts available, Monday through Friday with weekend and holiday coverage; base pay starts at $12.00–$14.00 per hour plus tips, bonuses, and commissions; benefits for full-time employees, training, plus a monthly complimentary

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; ability to multitask.
• Strong people skills and ability to build guest relationships.
• Knowledge of massage and skincare services is helpful.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients on services and promote the Wellness Program, book future services, and encourage homecare retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base in-person and through phone/email outreach.

Skills

Retail sales experience

Math skills

People skills

Customer service

Job description

Massage Envy Pleasant Hills is hiring for Sales Associates to welcome guests, promote Total Body Care, and support clinic flow. The role blends customer service, education of services, and retail recommendations in a fast-paced wellness environment.

Full-Time and Part-Time shifts available, Monday through Friday with weekend and holiday coverage; base pay starts at $12.00–$14.00 per hour plus tips, bonuses, and commissions; benefits for full-time employees, training, plus a monthly complimentary