Wellness Sales & Guest Experience Specialist

Massage Envy; Monroeville (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage for full-time

401(k) match

Paid time off

Employee Assistance Program

Flexible schedule

Training provided

Free monthly service (massage/skincare

Product discount

Job summary

Massage Envy Monroeville is seeking team members who are passionate about wellness and delivering excellent guest experiences. You’ll learn the Massage Envy Wellness Program, book services, and assist guests with retail recommendations, contributing to a warm, results-driven environment.

Full-time and part-time positions are available, with a flexible schedule including day/evening shifts and weekends. A supportive leadership team and ongoing product/service training help you grow within the

Qualifications

• Have previous retail or sales experience (required).
• Excellent math and computer skills and the ability to multitask.
• Great people skills and can establish positive relationships with guests.
• Knowledge of massage and skin care services is a plus.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Promote Total Body Care by educating clients on services, selling the Wellness Program, booking future services, and encouraging homecare retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls, responding to emails, and addressing questions.
• Help grow and retain a client base in-person and through phone/email outreach.

Skills

Retail/sales experience

Math skills

Computer skills

People skills

Job description

Massage Envy Monroeville is seeking team members who are passionate about wellness and delivering excellent guest experiences. You’ll learn the Massage Envy Wellness Program, book services, and assist guests with retail recommendations, contributing to a warm, results-driven environment.

Full-time and part-time positions are available, with a flexible schedule including day/evening shifts and weekends. A supportive leadership team and ongoing product/service training help you grow within the