Wellness Sales & Guest Experience Specialist

Massage Envy; Morgantown (WV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonuses & commissions

Health insurance (full-time)

401(k) matching

Paid time off

Employee assistance program

Flexible schedule

Training

Free monthly massage/skincare service

Product discount 40%

Job summary

Massage Envy Morgantown is seeking associates to provide outstanding customer service and promote Total Body Care. You will educate clients on services, book appointments, and assist with retail purchases while maintaining a welcoming environment on-site in Morgantown.

Full-time and part-time roles are available, with flexible scheduling including days, evenings, weekends, and holidays. Prior retail experience and a passion for wellness are valued.

Qualifications

• Previous retail or sales experience is required.
• Strong math and computer skills.
• Excellent people skills and ability to build relationships with guests.
• General knowledge of massage and skin care services is beneficial.

Responsibilities

• Provide outstanding customer service and make clients feel valued and understood.
• Educate clients on services and homecare products; book future services.
• Greet clients, schedule services, answer calls and emails, and respond to questions.
• Help grow and retain a client base through outreach.

Skills

Retail experience

Math & computer skills

People skills

Massage/skin care knowledge

Tools

POS system

Job description

Massage Envy Morgantown is seeking associates to provide outstanding customer service and promote Total Body Care. You will educate clients on services, book appointments, and assist with retail purchases while maintaining a welcoming environment on-site in Morgantown.

Full-time and part-time roles are available, with flexible scheduling including days, evenings, weekends, and holidays. Prior retail experience and a passion for wellness are valued.