Wellness Sales & Guest Experience Associate - Weekend Shifts

Massage Envy; Branchburg Township (NJ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay: $16.00 – $19.00 per小时

Membership sales incentives, Commis­s­

Flexible scheduling based on clinic

Must work a weekend shift (SATURDAY or

Job summary

Massage Envy in Branchburg, NJ is seeking a Sales & Wellness Associate to greet guests, educate clients on massage, skincare, and our Wellness Program, and drive memberships and retail sales. This is a sales-focused role with ongoing training and measurable performance goals.

You will schedule and manage appointments, rebook services, and collaborate with providers to deliver exceptional guest experiences. Weekend availability is required; competitive benefits accompany a supportive team.

Qualifications

• Previous customer service, retail, hospitality, wellness, or sales experience.
• Friendly, positive, professional demeanor.
• Outgoing personality and enjoy building relationships.
• Face of the clinic, create exceptional first impressions.
• Comfortable starting sales conversations and asking for the sale.
• Motivated to achieve individual and clinic sales goals.
• Coachable and willing to apply feedback.
• Dependable, reliable, and punctual.
• Strong communication and conflict-resolution skills.
• Ability to de-escalate customer concerns professionally.
• Work collaboratively while supporting clinic goals and initiatives.
• Strong phone, computer, and multitasking skills.
• Basic math and cash-handling experience.
• Available to work evenings and weekends.

Responsibilities

• Greet members and guests with warmth and professionalism.
• Answer phone calls and respond to inquiries.
• Schedule, confirm, and manage appointments.
• Check members and guests in and out efficiently.
• Educate guests about Massage Envy’s Wellness Program and membership options.
• Confidently present membership options and enroll qualified guests.
• Rebook clients for future services.
• Recommend enhancements and home-care retail products.
• Re-engage prospective and inactive members through outreach.
• Partner with service providers to create exceptional guest experiences.
• Support promotions, sales initiatives, and team goals.
• Assist with daily clinic operations and administrative responsibilities.
• Maintain a clean, organized, and welcoming clinic environment.

Skills

Customer service

Retail

Hospitality

Wellness

Sales experience

Job description

Massage Envy in Branchburg, NJ is seeking a Sales & Wellness Associate to greet guests, educate clients on massage, skincare, and our Wellness Program, and drive memberships and retail sales. This is a sales-focused role with ongoing training and measurable performance goals.

You will schedule and manage appointments, rebook services, and collaborate with providers to deliver exceptional guest experiences. Weekend availability is required; competitive benefits accompany a supportive team.