Wellness Sales & Guest Experience Specialist

Massage Envy; Kissimmee (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

Massage Envy Kissimmee is seeking a sales-oriented team member with outstanding customer service to drive retail and service sales in a friendly, professional environment.

You will greet clients, schedule appointments, and recommend products and Wellness Program options while helping to build a loyal client base. Flexible hours including evenings and weekends are required to meet monthly goals.

Qualifications

• Retail sales experience required.
• Excellent customer service and communication skills.
• Ability to meet monthly sales goals and work a flexible schedule including evenings and weekends.

Responsibilities

• Explain benefits of massage, skincare, and stretch to clients.
• Build relationships with members and guests to grow and retain clients.
• Suggest retail products that enhance services.
• Upsell services and wellness programs.
• Greet clients, schedule services, answer calls, and maintain confidentiality.
• Promote total body care and book future appointments.
• Support team goals and maintain a positive work environment.

Skills

Retail sales

Customer service

Team player

Job description

Massage Envy Kissimmee is seeking a sales-oriented team member with outstanding customer service to drive retail and service sales in a friendly, professional environment.

You will greet clients, schedule appointments, and recommend products and Wellness Program options while helping to build a loyal client base. Flexible hours including evenings and weekends are required to meet monthly goals.