Wellness Sales & Guest Experience Associate

Restore Hyper Wellness; Santa Barbara (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Flexible schedules

Casual dress code

Wellness-focused environment

Job summary

Restore Hyper Wellness in Santa Barbara is seeking a friendly Hyper Wellness Representative to greet clients, assist with services, and deliver a top-tier guest experience. You’ll handle bookings, onboarding new clients, and explain the benefits of Restore services to help guests feel better and reach their wellness goals.

Ideal candidates have at least one year of retail customer service, weekend availability, strong communication, and a related kinesiology/exercise science degree or current

Qualifications

• At least 1 year of customer service experience in a retail environment.
• Weekend availability is preferred or required.
• Strong communication and collaboration skills.
• Pursuing or holding a degree in kinesiology, exercise science, personal training, or related field.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services.
• Helping clients over the phone, returning voicemails, and facilitating bookings, scheduling, rescheduling, and cancellations.
• Onboarding new clients – completing medical waivers and creating profiles in our POS system.
• Conducting tours and selling service packages and memberships.
• Educating clients on Restore services, including medical benefits, precautions, and at-home care.
• Performing opening and closing procedures.
• Maintaining a safe, clean and secure environment for guests and employees.
• Serving as an expert on Restore products and services.
• Representing the brand by embodying Restore’s core values and mission.

Skills

Customer service

Education

Kinesiology-related degree

Job description

Restore Hyper Wellness in Santa Barbara is seeking a friendly Hyper Wellness Representative to greet clients, assist with services, and deliver a top-tier guest experience. You’ll handle bookings, onboarding new clients, and explain the benefits of Restore services to help guests feel better and reach their wellness goals.

Ideal candidates have at least one year of retail customer service, weekend availability, strong communication, and a related kinesiology/exercise science degree or current