Wellness Studio Concierge & Sales Pro

Restore Hyper Wellness - RHWM027; Laguna Niguel (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO (Paid Time Off)

Wellness services

401k plan

Bonus opportunities

Career growth

Job summary

Restore Hyper Wellness in Laguna Niguel is seeking a Hyper Wellness Representative to be the welcoming face of our studio, building client relationships and driving sales that support health transformations.

You will combine client care, operations, and sales, educate clients on therapies, create personalized wellness plans, and help achieve membership, renewals, and retail targets.

This role offers growth in a dynamic wellness environment, with opportunities to learn, adapt, and impact every day.

Qualifications

• Education: High School Diploma or equivalent (required).
• Experience: 1+ year in customer service (required).
• Experience: 1+ year in sales (required).
• Membership-based sales in the health/wellness/fitness industry (preferred).

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
• Develop customized wellness plans that support long-term health objectives.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Leverage referral systems and follow-up protocols to strengthen client relationships.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Promote Restore’s mission and enthusiasm for wellness in every interaction.

Skills

Customer service

Sales

Education

High School Diploma or equivalent

Job description

Restore Hyper Wellness in Laguna Niguel is seeking a Hyper Wellness Representative to be the welcoming face of our studio, building client relationships and driving sales that support health transformations.

You will combine client care, operations, and sales, educate clients on therapies, create personalized wellness plans, and help achieve membership, renewals, and retail targets.

This role offers growth in a dynamic wellness environment, with opportunities to learn, adapt, and impact every day.