Wellness Sales & Guest Experience Associate

Massage Envy; Germantown (TN); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay plus tips

Employer-paid health care for full‑tim

Matching 401(k) for full-time

Paid time off for full-time

Employee referral bonus

Employee Assistance Program

Flexible schedule

Free massage/skincare/stretch service每

Discounts on products

Job summary

Massage Envy Germantown is hiring for a hybrid front-line sales and guest service role. You will greet clients, educate them on Total Body Care, promote services and the Wellness Program, and help book appointments and retail purchases.

A positive team player who can multitask and use math and computer skills will thrive here. Role offers both full-time and part-time schedules with a focus on guest satisfaction, growth of the client base, and collaboration with team members across four

Qualifications

• Retail or sales experience preferred.
• Excellent math and computer skills.
• Great people skills and ability to build guest relationships.
• Knowledge of massage and skincare services is helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; book future services and retail purchases.
• Manage front-desk tasks: greet clients, schedule services, answer calls and emails.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Customer service

Multitasking

People skills

Sales experience

Math skills

Computer skills

Tools

POS system

Job description

Massage Envy Germantown is hiring for a hybrid front-line sales and guest service role. You will greet clients, educate them on Total Body Care, promote services and the Wellness Program, and help book appointments and retail purchases.

A positive team player who can multitask and use math and computer skills will thrive here. Role offers both full-time and part-time schedules with a focus on guest satisfaction, growth of the client base, and collaboration with team members across four