Wellness Front Desk & Guest Experience Pro

Massage Envy; Annapolis (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Bonuses & commissions

Healthcare

401k matching

Paid time off

Referral program

Employee Assistance Program

Flexible schedule

Training

Free monthly service

Product discount

Job summary

Massage Envy Annapolis is seeking a motivated Sales Associate to deliver outstanding customer service and educate clients on Total Body Care offerings. You will assist with service bookings, product recommendations, and building a loyal client base in a fast-paced wellness setting.

The role emphasizes strong communication, multitasking, and relationship-building with guests, with a flexible schedule including potential evenings and weekends.

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills; ability to multitask.
• Great people skills; establish positive relationships with guests.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Promote Total Body Care by educating clients on services, selling wellness programs, and booking future services.
• Support clinic flow by greeting clients, scheduling services, answering calls, responding to emails, and addressing questions.
• Grow and retain a client base in-person and via phone/email outreach.

Skills

Retail sales

Math

Computer skills

People skills

Guest relations

Wellness knowledge

Job description

Massage Envy Annapolis is seeking a motivated Sales Associate to deliver outstanding customer service and educate clients on Total Body Care offerings. You will assist with service bookings, product recommendations, and building a loyal client base in a fast-paced wellness setting.

The role emphasizes strong communication, multitasking, and relationship-building with guests, with a flexible schedule including potential evenings and weekends.