Wellness Sales & Guest Experience Associate

Elements Massage; Connecticut; On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Bonuses based on monthly conversion

Complimentary monthly massage or facia

Job summary

Elements Massage Ridgefield seeks an engaging Wellness Sales Associate / Customer Service Associate to lead sales and deliver outstanding client experiences. You will enroll clients into the Wellness Program, manage appointments and payments, and collaborate with therapists to keep clients at the center of the experience.

We offer a starting pay of $20/hour, with bonuses based on monthly conversions and a complimentary monthly massage or facial.

Qualifications

• Must be at least 21 years old.
• Must be able to complete a minimum of 15/hr a week including nights and/or weekend shifts.
• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.

Responsibilities

• Inform clients about the Elements Massage Wellness Program and enroll them.
• Follow the proven sales process to enroll clients into the Wellness Program.
• Be the first and final face of hospitality, whether on the phone or in the studio.
• Ensure the client appointment paperwork and payment process is brief, painless, and accurate.
• Work as a team with our Manager, Massage Therapists and Estheticians to create an environment where clients are the center of the world.

Skills

Sales process adherence

Active listening

Customer service

Tools

Scheduling software

Payment processing tools

Job description

Elements Massage Ridgefield seeks an engaging Wellness Sales Associate / Customer Service Associate to lead sales and deliver outstanding client experiences. You will enroll clients into the Wellness Program, manage appointments and payments, and collaborate with therapists to keep clients at the center of the experience.

We offer a starting pay of $20/hour, with bonuses based on monthly conversions and a complimentary monthly massage or facial.