Wellness Sales & Customer Experience Associate

Massage Envy; Hattiesburg (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Base pay plus bonuses

Medical, dental and vision plans

401(k) matching after 12 months

Employee referral program

Employee assistance program

Flexible schedule

In-depth product and service training

25% off all products

Job summary

Massage Envy Hattiesburg is seeking a friendly, results-driven guest service associate to join our team. You will greet clients, schedule services, answer calls and emails, and educate guests on Total Body Care and our Wellness Program.

You will build relationships with clients, promote services and retail, and help grow a loyal client base through excellent service and a flexible schedule based on clinic needs.

Qualifications

• Have a high school diploma (or equivalent) and retail or sales experience preferred.
• Strong math and computer skills with the ability to multitask.
• Great people skills and the ability to build relationships with guests.
• Knowledge of massage and skin care services is helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued and understood.
• Promote Total Body Care by educating clients on services and memberships, and encourage product purchases.
• Support clinic workflow by greeting clients, scheduling services, answering calls, emails, and addressing questions.
• Help grow and retain a client base through outreach and referrals.

Skills

People skills

Customer service

Multitasking

Math skills

Retail experience

Education

High School Diploma

Job description

Massage Envy Hattiesburg is seeking a friendly, results-driven guest service associate to join our team. You will greet clients, schedule services, answer calls and emails, and educate guests on Total Body Care and our Wellness Program.

You will build relationships with clients, promote services and retail, and help grow a loyal client base through excellent service and a flexible schedule based on clinic needs.