Wellness Sales & Customer Care Specialist

Massage Envy; Bossier City (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision plans

Matching 401(k) after 12 months

Referral program

Employee Assistance Program

Flexible schedule

Product and service training

25% off all products

Job summary

Massage Envy Bossier is seeking a team-oriented associate to deliver outstanding customer service and educate clients on spa and wellness services. The role involves scheduling, answering phones and emails, and promoting the Wellness Program, with opportunities to upsell homecare retail.

A high school diploma or equivalent and retail or sales experience are preferred. A flexible schedule supports work/life balance.

Qualifications

• High school diploma or equivalent required; retail or sales experience preferred.
• Strong math and computer skills; excellent people skills.

Responsibilities

• Provide outstanding customer service and make clients feel valued.
• Educate clients on Massage Envy services and the Wellness Program.
• Schedule services, answer calls, respond to emails, and educate on homecare retail.
• Help grow and retain a client base through in-person and outreach efforts.

Skills

Retail sales experience

Customer service

Mathematical ability

Computer skills

Education

High school diploma or equivalent

Job description

Massage Envy Bossier is seeking a team-oriented associate to deliver outstanding customer service and educate clients on spa and wellness services. The role involves scheduling, answering phones and emails, and promoting the Wellness Program, with opportunities to upsell homecare retail.

A high school diploma or equivalent and retail or sales experience are preferred. A flexible schedule supports work/life balance.