Wellness Sales & Customer Care Specialist

Massage Envy; Fairfield (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

50% dental & vision

401(k) Saving Plan

Paid time off

Referral bonus program

Flexible schedule

Training & development

Employee membership/ free services

Discounted services & retail

Job summary

Massage Envy Fairfield is seeking team members to deliver exceptional customer experiences in a wellness-focused environment. You will educate clients about the Massage Envy Wellness Program, book services, and promote homecare retail purchases while building lasting relationships with guests.

We offer a competitive hourly compensation plan, benefits including 50% dental/vision, a 401(k) plan, paid time off, referral bonuses, and a flexible schedule to support work-life balance.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills, multitasking ability.
• Excellent guest relations and communication.
• Knowledge of massage and skin care services helpful.

Responsibilities

• Provide outstanding customer service and value to guests.
• Educate clients on services and retail products.
• Schedule services, answer calls, respond to emails.
• Grow and retain client base through outreach.

Skills

Retail experience

Sales experience

Math skills

Computer skills

People skills

Tools

POS software

Job description

Massage Envy Fairfield is seeking team members to deliver exceptional customer experiences in a wellness-focused environment. You will educate clients about the Massage Envy Wellness Program, book services, and promote homecare retail purchases while building lasting relationships with guests.

We offer a competitive hourly compensation plan, benefits including 50% dental/vision, a 401(k) plan, paid time off, referral bonuses, and a flexible schedule to support work-life balance.