Wellness Concierge & Guest Experience Specialist

Massage Envy; Canton (CT); Hybride; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Paid time off

Dental and vision plans

401(k) Roth IRA

Paid holidays

Paid sick time

Employee referral bonus

Flexible schedule

Free massage or skincare session each月

Product discounts

Résumé du poste

Massage Envy West Hartford is seeking an enthusiastic team member to deliver exceptional customer service at the front desk. You will greet clients, schedule services, and educate guests on massage and skincare options.

Position offers competitive hourly pay with bonuses, commissions, and a range of benefits. A flexible schedule helps maintain work–life balance while building a loyal client base and contributing to the wellness journey of members.

Qualifications

• High school diploma or equivalent; retail or sales experience preferred
• Strong math and computer skills with ability to multitask
• Excellent people skills and ability to build guest relationships
• Knowledge of massage and skincare services is a plus

Responsabilités

• Provide outstanding customer service and ensure guests feel valued
• Educate clients on services and Wellness Program, and encourage homecare purchases
• Greet clients, schedule services, answer calls and emails, and handle inquiries
• Grow and retain a client base through in-person and outreach efforts

Connaissances

Retail experience

Customer service

Math skills

Computer skills

Formation

High School Diploma

Outils

POS software

Description du poste

Massage Envy West Hartford is seeking an enthusiastic team member to deliver exceptional customer service at the front desk. You will greet clients, schedule services, and educate guests on massage and skincare options.

Position offers competitive hourly pay with bonuses, commissions, and a range of benefits. A flexible schedule helps maintain work–life balance while building a loyal client base and contributing to the wellness journey of members.