Wellness Sales & Customer Care Specialist

Massage Envy; Albuquerque (NM); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employer-paid health insurance (full‑/

Paid time off

Bonus & commission structure

Employee referral program

Employee assistance program

Flexible schedule

Training

Free monthly massage/skincare/stretch

Product discounts

Job summary

Massage Envy Ventura Place is seeking sales-focused associates to guide clients toward Total Body Care services and Wellness Programs. You will greet guests, educate them on offerings, book appointments, and process transactions to foster a welcoming experience.

We offer competitive base pay plus tips, bonuses, and commissions, employer-paid healthcare for full-time employees, paid time off, flexible schedules, and thorough product/service training. Join a supportive team and grow your career.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on services, selling the Wellness Program, booking future services, and encouraging homecare retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail sales experience

Math skills

People skills

POS / computer literacy

Tools

POS software

Job description

Massage Envy Ventura Place is seeking sales-focused associates to guide clients toward Total Body Care services and Wellness Programs. You will greet guests, educate them on offerings, book appointments, and process transactions to foster a welcoming experience.

We offer competitive base pay plus tips, bonuses, and commissions, employer-paid healthcare for full-time employees, paid time off, flexible schedules, and thorough product/service training. Join a supportive team and grow your career.