Wellness Sales & Customer Care Associate

Massage Envy; Thornton (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay w/ bonuses

Health insurance

Paid time off

Employee assistance program

Training and product discounts

Job summary

Massage Envy Thornton invites you to join our team where we deliver exceptional guest experiences and promote Total Body Care. You will help clients learn about services, memberships, and homecare products while contributing to a welcoming atmosphere.

Provide outstanding service, assist with scheduling, and educate guests on offerings. This role supports growth of the client base through personal interactions and outreach efforts.

Qualifications

• Prior retail or sales experience preferred.
• Able to multitask in a fast-paced environment.
• Strong interpersonal skills to connect with guests.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on services and memberships and promote the Wellness Program.
• Greet clients, schedule services, answer calls and emails, and handle inquiries.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail sales

Multitasking

People skills

Customer service

Job description

Massage Envy Thornton invites you to join our team where we deliver exceptional guest experiences and promote Total Body Care. You will help clients learn about services, memberships, and homecare products while contributing to a welcoming atmosphere.

Provide outstanding service, assist with scheduling, and educate guests on offerings. This role supports growth of the client base through personal interactions and outreach efforts.