Wellness Experience Consultant | Flexible Schedule

Massage Envy; West Hartford (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive base pay $17–$19/hr plus.

Insurance options (medical, dental, &/

Matching 401(k)

Paid time off

Employee referral program

Employee Assistance Program

Flexible schedule

Training program

Free massage/service monthly

40% off products

Job summary

Massage Envy West Hartford is seeking motivated team members to deliver exceptional customer experiences and promote Total Body Care. You will educate clients on services, book appointments, and support daily clinic flow while building relationships with guests.

The role offers a competitive hourly base pay with tips, bonuses, and commissions, plus benefits for full-time staff and a flexible schedule to support work-life balance.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Math skills

Computer skills

People skills

Multitasking

Job description

Massage Envy West Hartford is seeking motivated team members to deliver exceptional customer experiences and promote Total Body Care. You will educate clients on services, book appointments, and support daily clinic flow while building relationships with guests.

The role offers a competitive hourly base pay with tips, bonuses, and commissions, plus benefits for full-time staff and a flexible schedule to support work-life balance.