Wellness & Recovery Specialist | Member Experience & Safety

EōS Fitness; Davenport (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free gym membership for you and one 1/

Daily pay option

401(k) retirement plan

Career development opportunities

Job summary

EōS Fitness is seeking a highly motivated Wellness & Recovery Specialist to support all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms. The role emphasizes exceptional service, safety protocols, and operational cleanliness to enhance the member experience.

Responsibilities include education on recovery services, equipment monitoring, and coordination with managers to ensure smooth operations.

Qualifications

• Strong communication skills and a customer-focused attitude.
• Customer service experience preferred.
• CPR/AED certification required within 30 days of hire.
• Must successfully pass Background Check.

Responsibilities

• Assist and educate members on Refresh & Recovery services (Cryotherapy, Infrared Therapy, Hydro Massage, Normatech, Theraguns).
• Follow and lead safety protocols to protect health and safety of team members and members.
• Enforce membership levels for amenity access.
• Monitor saunas and recovery rooms ensuring clean, well-lit, and comfortable spaces.
• Identify equipment or technical issues and report to Operations Manager.
• Ensure equipment is functional, clean, and accessible to members.
• Conduct daily audits of equipment and cleanliness during weekly walks.
• Audit pool and sauna temperatures and report issues.
• Support front desk staff to ensure smooth operations and member satisfaction.

Skills

Communication

Customer service

CPR/AED certification

Background check clearance

Job description

EōS Fitness is seeking a highly motivated Wellness & Recovery Specialist to support all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms. The role emphasizes exceptional service, safety protocols, and operational cleanliness to enhance the member experience.

Responsibilities include education on recovery services, equipment monitoring, and coordination with managers to ensure smooth operations.