Wellness & Recovery Experience Specialist

EōS Fitness; Longwood (MO); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Free membership for you and one family

Daily Pay

401(k) + Company matching

Employee discounts on merchandise

Career development

Job summary

EōS Fitness in Missouri is hiring for an on-site role in Operations. You will assist and educate members on Refresh & Recovery services, while ensuring safety and proper access to amenities. The position requires strong communication, a customer-first mindset, and weekend/evening availability.

CPR/AED certification must be obtained within 30 days, and a background check will be completed. The role supports front desk operations and maintains equipment, pool, and sauna conditions to deliver an

Qualifications

• Ability to multitask while engaging with members in a fast-paced environment.
• Strong communication skills to convey issues and operational needs.
• Excellent interpersonal skills with a customer-focused attitude.
• Willingness to work weekends, evenings and holidays as needed.
• Willing to learn about Refresh & Recovery services offered.
• CPR/AED certification required within 30 days of hire.
• Must pass a background check.
• Embrace our Core Values in daily work.

Responsibilities

• Assist and educate members on Refresh & Recovery services and offerings.
• Follow and lead safety protocols to protect staff and members.
• Enforce membership levels to access amenities appropriately.
• Monitor saunas and recovery rooms for quality member experience.
• Identify issues with EGYM and Tank amenities and report to Operations Manager.
• Ensure equipment is functional, clean, and accessible to members.
• Conduct daily audits of equipment and cleanliness during weekly walks.
• Audit pool and sauna temperatures and reports any issues.
• Maintain organization and proper placement of equipment after use.
• Support front desk staff to ensure smooth operations.

Skills

Multitasking

Communication

Interpersonal skills

Customer service

Flexible schedule

Learn & grow

CPR/AED within 30 days

Background check

Embrace core values

Job description

EōS Fitness in Missouri is hiring for an on-site role in Operations. You will assist and educate members on Refresh & Recovery services, while ensuring safety and proper access to amenities. The position requires strong communication, a customer-first mindset, and weekend/evening availability.

CPR/AED certification must be obtained within 30 days, and a background check will be completed. The role supports front desk operations and maintains equipment, pool, and sauna conditions to deliver an